Refund policy

Return & Exchange Policy

We want you to love your Ambition Life Co. gear. If something isn’t right, here’s how we can help:

7-Day Return/Exchange Window

You have 7 days from the date of purchase to request a return or exchange. After 7 days, unfortunately, we cannot offer a refund or exchange.

Eligibility

  • Items must be unworn, unwashed, and in the same condition you received them.

  • Returns with visible wear or damage will not qualify, and will not be shipped back to you.

  • Made-to-order, preorder items, sale items, and gift cards are final sale and cannot be returned or exchanged.

How to Start a Return

  1. Email us at hello@ambitionlifeco.com with your order number and reason for the return/exchange.

  2. If approved, we’ll provide a return shipping label and instructions.

  3. Items sent back without first requesting a return will not be accepted.

For any return or exchange questions, reach us at hello@ambitionlifeco.com.

Damages & Issues

Please inspect your order upon delivery. If you receive a defective, damaged, or incorrect item, contact us immediately so we can make it right.

Exchanges

The fastest way to get the item you want is to return your current item. Once your return is approved, you can place a new order for the replacement.

Refunds

  • Once your return is received and inspected, we’ll notify you of approval.

  • Approved refunds will be processed back to your original payment method within 10 business days.

  • Please note your bank or card company may take extra time to post the refund.

  • If more than 15 business days have passed since approval, email us at hello@ambitionlifeco.com.

Shipping Returns

Mail returns to:
Ambition Life Co.
8001A Winchester Dr. PMN630-2
Raleigh, NC 27612

  • Customers are responsible for return shipping costs.

  • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted.

  • If your item is over $75, we recommend using a trackable shipping service or purchasing insurance, as we cannot guarantee receipt of returned items.